Last Updated: 25.02.2026
1. Introduction
Welcome to myislam.store (the “Site”). We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Site.
By accessing or using the Site, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of personal data:
Identity and Contact Data: Name, billing/shipping address, email address, phone number.
Payment Data: Payment card details, billing records (processed securely by our payment providers).
Order Details: Products purchased, order history, returns, refunds.
Account Information: Login credentials, preferences.
Technical Data: IP address, device type, browser, operating system, referral URLs.
Usage Data: Browsing activity, pages viewed, time spent on site.
Communications: Any messages, inquiries, or feedback provided via the Site or social media.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable core website functionality (e.g., shopping cart, checkout).
Analyze traffic and performance via analytics tools (e.g., Google Analytics, Shopify Analytics).
Deliver personalized advertising and retargeting on platforms such as TikTok, Meta (Facebook/Instagram), and Google Ads.
You can control cookie preferences through your browser settings or the cookie banner provided on our Site.
4. Use of Personal Data
We process your personal data for the following purposes:
To process and deliver your orders.
To manage your account and provide customer support.
To improve our products, services, and website.
To send marketing emails (only with your consent).
To prevent fraud and ensure security.
To comply with legal obligations.
5. Social Media & Third-Party Integrations
Our Site includes features such as:
Social Media Links and Plug-ins: (Instagram, TikTok, Facebook, Pinterest). These services may collect your data, such as IP address or browsing behavior.
Payment Providers: (Shopify Payments, PayPal, Klarna, etc.) who securely process your payments.
Shipping Partners: To deliver your orders.
6. Instagram Messaging & Meta Platform Data
When you communicate with us via Instagram Direct Messages (DM) or other Meta platforms, the following applies:
6.1 AI-Powered Responses & Transparency
In accordance with Meta’s transparency requirements, please be advised that we use AI-supported tools to process and respond to messages.
Purpose: These tools help us categorize inquiries and provide instant answers to common questions.
Human Intervention: You have the right to request communication with a human staff member at any time by simply stating "Talk to a person" in the chat.
6.2 Meta Privacy Policy
All messaging interactions occur on Meta’s infrastructure. Your data is subject to Meta’s own data usage policies.
Link: You can review Meta’s Privacy Policy here.
6.3 Data Deletion (GDPR & Meta Compliance)
You have the right to request the deletion of your messaging data.
Our Responsibility: Upon request, we will delete any copies of your messages stored in our internal systems (e.g., CRM).
Meta’s Responsibility: To delete messages from the Instagram app itself, you may need to delete them within your own account or contact Meta directly, as we do not have control over Meta's server backups.
How to request: Email us at info@myislam.store.
7. Legal Basis for Processing (GDPR)
We rely on the following legal grounds:
Contract performance: To process your orders.
Consent: For marketing emails, newsletters, and non-essential cookies.
Legitimate interest: Fraud prevention, analytics, and service improvement.
Legal obligation: To comply with tax or regulatory requirements.
8. Your Rights (EU/EEA Customers)
Under the GDPR, you have the right to Access, Rectification, Erasure ("Right to be Forgotten"), Restriction of Processing, Data Portability, and Objection. You also have the right to withdraw consent at any time.
To exercise your rights, please contact us at info@myislam.store.
9. Data Retention
We retain your personal data only as long as necessary to fulfill your orders, comply with legal/tax obligations, and resolve disputes.
10. International Data Transfers
As we use Shopify and third-party providers, your data may be processed outside the EU/EEA (e.g., USA/Canada). We ensure safeguards such as Standard Contractual Clauses (SCCs) are in place.
11. Security
We implement appropriate technical measures to protect your data. However, no method of electronic transmission is 100% secure.
12. Contact Information
For questions regarding this policy, please contact:
📧 Email: info@myislam.store
